ImportRefusal LogoImportRefusal

Shiseido Co., Ltd.

⚠️ High Risk

FEI: 3000379070 • Chuo, Tokyo • JAPAN

FEI

FEI Number

3000379070

📍

Location

Chuo, Tokyo

🇯🇵

Country

JAPAN
🏢

Address

7 Chome 5-5, Ginza, Chuo, Tokyo, Japan

High Risk

FDA Import Risk Assessment

65.0
LowModerateHighCritical

This firm has a significant history of FDA import refusals with notable violations.

Statistics

86
Total Refusals
17
Unique Violations
11/14/2025
Latest Refusal
5/25/2011
Earliest Refusal

Score Breakdown

Violation Severity
45.3×40%
Refusal Volume
71.8×30%
Recency
96.9×20%
Frequency
59.4×10%
How is this score calculated?

Proprietary Algorithm

  • 40% Violation Severity — AI-assessed (1-10)
  • 30% Refusal Volume — Logarithmic scale
  • 20% Recency — Decays over 5 years
  • 10% Frequency — Refusals per year

© ImportRefusal.com Original Analysis

Violation Summary

47156×

CSTIC LBLG

The labeling appears to fail to comply with cosmetic labeling requirements of Section 602(a), and/or (b), and/or (c), and as identified by 21 C.F.R. Part 701.

7510×

UNAPPROVED

The article is subject to refusal of admission pursuant to Section 801(a)(3) in that it appears to be a new drug within the meaning of Section 201(p) without an approved New Drug Application (NDA).

3248×

NO ENGLISH

The article is subject to refusal of admission pursuant to Section 801(a)(3) of the FD&C Act in that it appears to be misbranded within the meaning of Section 403(f) of the FD&C Act in that any word, statement, or other information required by or under the authority of the FD&C Act to appear on the label or labeling is not prominently placed thereon with such conspicuousness (as compared with other words, statements, designs, or devices, in the labeling) and in such terms as to render it likely to be read and understood by the ordinary individual under customary terms of purchase and use (for example, label contains information in two or more languages but fails to repeat all required information in both languages in accordance with 21 CFR 101.15(c)(2), or label fails to include all required information in English in accordance with 21 CFR 101.15(c)(1), except in the case of articles distributed solely in the Commonwealth of Puerto Rico or in a Territory where the predominant language is one other than English)).

1186×

NOT LISTED

It appears the drug or device is not included in a list required by Section 510(j), or a notice or other information respecting it was not provided as required by section 510(j) or 510(k).

4756×

COSMETLBLG

It appears that the cosmetic consists of two or more ingredients and the label does not list the common or usual name of each ingredient.

4745×

COSMETLBLG

It appears the label does not bear the common or usual name of the cosmetic.

4724×

NO ENGLISH

Required label or labeling appears to not be in English in violation of 21 C.F.R. 201.15(c)(1).

32603×

NO ENGLISH

Required label or labeling appears to not be in English in violation of 21 C.F.R. 801.15(c)(1)

4733×

LABELING

The article appears in violation of FPLA because of its placement, form and/or contents statement.

32803×

FRNMFGREG

The article is subject to refusal of admission pursuant to section 801(a)(3) in that it appears to be misbranded as defined in section 502(o) of the FD&C Act. It appears that it was manufactured, prepared, propagated, compounded, or processed in an establishment not duly registered under section 510 of the Act.

3351×

LACKS N/C

The article is in package form and appears to not have a label containing an accurate statement of the quantity of the contents in terms of weight, measure or numerical count and no variations or exemptions have been prescribed by regs.

5081×

NO 510(K)

The article is subject to refusal of admission pursuant to Section 801(a)(3) in that it is a post 1976 device for which a Section 510(k)application does not appear to have been determined substantially equivalent or otherwise filed.

3331×

LACKS FIRM

The article is in package form and appears to not bear a label containing the name and place of business of the manufacturer, packer, or distributor.

161×

DIRECTIONS

The article is subject to refusal of admission pursuant to section 801(a)(3) in that it is a device whose label appears to not bear adequate directions for use.

4831×

DRUG NAME

The article appears to be a drug and fails to bear the proprietary or established name and/or name and quantity of each active ingredient.

3441×

WARNINGS

It appears to lack adequate warning against use in a pathological condition or by children where it may be dangerous to health or against an unsafe dose, method, administering duration, application, in manner/form, to protect users.

1971×

COSM COLOR

The article is subject to refusal of admission pursuant to Section 801(a)(3) in that it appears to contain a color additive which is unsafe within the meaning of Section 721(a) which renders it adulterated under Section 601(e).

Refusal History

DateProductViolationsDivision
11/14/2025
66PBL99ULTRAVIOLET SCREEN/SUNSCREEN N.E.C.
118NOT LISTED
3260NO ENGLISH
3280FRNMFGREG
Division of Southeast Imports (DSEI)
5/9/2025
53EY99OTHER HAIR PREPARATIONS, NON-COLORING), N.E.C.
471CSTIC LBLG
Division of Southeast Imports (DSEI)
4/16/2025
53EY99OTHER HAIR PREPARATIONS, NON-COLORING), N.E.C.
471CSTIC LBLG
Division of West Coast Imports (DWCI)
4/16/2025
53EY99OTHER HAIR PREPARATIONS, NON-COLORING), N.E.C.
471CSTIC LBLG
Division of West Coast Imports (DWCI)
4/16/2025
53EY99OTHER HAIR PREPARATIONS, NON-COLORING), N.E.C.
471CSTIC LBLG
Division of West Coast Imports (DWCI)
12/21/2023
66PAL16OCTOCRYLENE (ULTRAVIOLET SCREEN/SUNSCREEN)
3280FRNMFGREG
Division of Northeast Imports (DNEI)
9/30/2022
53GC05LIPSTICK (MAKEUP PREPARATIONS, NOT FOR EYES)
471CSTIC LBLG
Division of Northern Border Imports (DNBI)
9/30/2022
53ED99OTHER HAIR PREPARATIONS, NON-COLORING), N.E.C.
471CSTIC LBLG
Division of Northern Border Imports (DNBI)
12/9/2020
66PBY99ULTRAVIOLET SCREEN/SUNSCREEN N.E.C.
75UNAPPROVED
Division of Southeast Imports (DSEI)
7/19/2019
66PBJ99ULTRAVIOLET SCREEN/SUNSCREEN N.E.C.
118NOT LISTED
472NO ENGLISH
Division of Southeast Imports (DSEI)
6/27/2019
53LC08PASTE MASKS (MUD PACKS) (SKIN CARE PREPARATIONS)
3260NO ENGLISH
Division of West Coast Imports (DWCI)
10/9/2018
53GY03FOUNDATIONS (MAKEUP PREPARATIONS, NOT FOR EYES)
471CSTIC LBLG
Division of Southeast Imports (DSEI)
10/31/2017
53LF99OTHER SKIN CARE PREPARATIONS, N.E.C.
471CSTIC LBLG
Division of Southeast Imports (DSEI)
10/31/2017
53ED06SHAMPOOS (HAIR PREPARATIONS, NON-COLORING)
471CSTIC LBLG
Division of Southeast Imports (DSEI)
12/22/2016
54YCA99VITAMIN, MINERAL, PROTEINS AND UNCONVENTIONAL DIETARY SPECIALITIES FOR HUMANS AND ANIMALS, N.E.C.
324NO ENGLISH
Seattle District Office (SEA-DO)
12/22/2016
54YCA99VITAMIN, MINERAL, PROTEINS AND UNCONVENTIONAL DIETARY SPECIALITIES FOR HUMANS AND ANIMALS, N.E.C.
324NO ENGLISH
Seattle District Office (SEA-DO)
12/22/2016
54YCK99VITAMIN, MINERAL, PROTEINS AND UNCONVENTIONAL DIETARY SPECIALITIES FOR HUMANS AND ANIMALS, N.E.C.
324NO ENGLISH
Seattle District Office (SEA-DO)
8/1/2016
53CD99OTHER EYE MAKEUP PREPARATIONS, N.E.C.
471CSTIC LBLG
Division of Southeast Imports (DSEI)
8/1/2016
54YCY99VITAMIN, MINERAL, PROTEINS AND UNCONVENTIONAL DIETARY SPECIALITIES FOR HUMANS AND ANIMALS, N.E.C.
324NO ENGLISH
Division of Southeast Imports (DSEI)
7/14/2016
54YCY99VITAMIN, MINERAL, PROTEINS AND UNCONVENTIONAL DIETARY SPECIALITIES FOR HUMANS AND ANIMALS, N.E.C.
324NO ENGLISH
Cincinnati District Office (CIN-DO)
6/10/2016
66PBY99ULTRAVIOLET SCREEN/SUNSCREEN N.E.C.
118NOT LISTED
San Francisco District Office (SAN-DO)
2/23/2016
66PBY99ULTRAVIOLET SCREEN/SUNSCREEN N.E.C.
118NOT LISTED
16DIRECTIONS
333LACKS FIRM
335LACKS N/C
344WARNINGS
472NO ENGLISH
483DRUG NAME
75UNAPPROVED
New Orleans District Office (NOL-DO)
1/13/2016
53LC01CLEANSING (COLD CREAMS, CLEANSING LOTIONS, LIQUIDS, PADS) (SKIN CARE PREPARATIONS)
471CSTIC LBLG
474COSMETLBLG
475COSMETLBLG
Division of Southeast Imports (DSEI)
1/13/2016
53EC06SHAMPOOS (HAIR PREPARATIONS, NON-COLORING)
471CSTIC LBLG
474COSMETLBLG
475COSMETLBLG
Division of Southeast Imports (DSEI)
12/4/2015
53LD01CLEANSING (COLD CREAMS, CLEANSING LOTIONS, LIQUIDS, PADS) (SKIN CARE PREPARATIONS)
471CSTIC LBLG
474COSMETLBLG
475COSMETLBLG
Division of Southeast Imports (DSEI)
12/4/2015
53LD01CLEANSING (COLD CREAMS, CLEANSING LOTIONS, LIQUIDS, PADS) (SKIN CARE PREPARATIONS)
471CSTIC LBLG
474COSMETLBLG
475COSMETLBLG
Division of Southeast Imports (DSEI)
9/30/2015
53AD02LOTIONS, OILS, POWDERS AND CREAMS (BABY PRODUCTS)
471CSTIC LBLG
Detroit District Office (DET-DO)
9/30/2015
53LY08PASTE MASKS (MUD PACKS) (SKIN CARE PREPARATIONS)
471CSTIC LBLG
Detroit District Office (DET-DO)
9/30/2015
53CH06MASCARA (EYE MAKEUP PREPARATIONS)
471CSTIC LBLG
Detroit District Office (DET-DO)
9/30/2015
53LD03FACE,BODY,AND HAND (EXCLUDING SHAVING PREPARATIONS) (SKIN CARE PREPARATIONS)
471CSTIC LBLG
Detroit District Office (DET-DO)
9/30/2015
53ED06SHAMPOOS (HAIR PREPARATIONS, NON-COLORING)
471CSTIC LBLG
Detroit District Office (DET-DO)
9/29/2015
29YYY02EMERGENCY DRINKING WATER (CIVIL DEFENSE), SOFT DRINKS AND WATERS, N.E.C.
324NO ENGLISH
New Orleans District Office (NOL-DO)
9/29/2015
54YCB06BEE POLLEN (VIT/MIN/PROTEIN/UNCONVENTIONAL DIETARY SPEC FOR HUMAN/ANIMAL, N.E.C.)
324NO ENGLISH
New Orleans District Office (NOL-DO)
9/29/2015
46YG99FOOD ADDITIVES FOR HUMAN USE, N.E.C.
324NO ENGLISH
New Orleans District Office (NOL-DO)
9/11/2015
85NUCLUBRICANT, PATIENT, VAGINAL, LATEX COMPATIBLE
118NOT LISTED
3260NO ENGLISH
3280FRNMFGREG
508NO 510(K)
Seattle District Office (SEA-DO)
9/10/2015
53ED06SHAMPOOS (HAIR PREPARATIONS, NON-COLORING)
471CSTIC LBLG
Seattle District Office (SEA-DO)
5/8/2015
53LD99OTHER SKIN CARE PREPARATIONS, N.E.C.
471CSTIC LBLG
Cincinnati District Office (CIN-DO)
1/14/2015
53ED06SHAMPOOS (HAIR PREPARATIONS, NON-COLORING)
471CSTIC LBLG
Cincinnati District Office (CIN-DO)
1/2/2015
53ED01HAIR CONDITIONERS (HAIR PREPARATIONS, NON-COLORING)
471CSTIC LBLG
Cincinnati District Office (CIN-DO)
1/2/2015
53ED06SHAMPOOS (HAIR PREPARATIONS, NON-COLORING)
471CSTIC LBLG
Cincinnati District Office (CIN-DO)
1/2/2015
53LF09SKIN FRESHENERS (SKIN CARE PREPARATIONS)
471CSTIC LBLG
Cincinnati District Office (CIN-DO)
1/2/2015
53LD09SKIN FRESHENERS (SKIN CARE PREPARATIONS)
471CSTIC LBLG
Cincinnati District Office (CIN-DO)
1/2/2015
53LD08PASTE MASKS (MUD PACKS) (SKIN CARE PREPARATIONS)
471CSTIC LBLG
Cincinnati District Office (CIN-DO)
1/2/2015
53YF99OTHER COSMETIC AND COSMETIC PRODUCTS, N.E.C.
471CSTIC LBLG
Cincinnati District Office (CIN-DO)
1/2/2015
53LD06MOISTURIZING (SKIN CARE PREPARATIONS)
471CSTIC LBLG
Cincinnati District Office (CIN-DO)
12/9/2014
65LOJ99PROTECTANT N.E.C.
472NO ENGLISH
Cincinnati District Office (CIN-DO)
12/9/2014
53JD01BATH SOAPS AND DETERGENTS (NOT ANTIPERSPIRANT) (PERSONAL CLEANLINESS)
471CSTIC LBLG
Cincinnati District Office (CIN-DO)
12/9/2014
53EY99OTHER HAIR PREPARATIONS, NON-COLORING), N.E.C.
471CSTIC LBLG
Cincinnati District Office (CIN-DO)
11/28/2014
53ED06SHAMPOOS (HAIR PREPARATIONS, NON-COLORING)
471CSTIC LBLG
Cincinnati District Office (CIN-DO)
11/28/2014
53EA07TONICS, DRESSINGS, AND OTHER HAIR GROOMING AIDS (HAIR PREPARATIONS, NON-COLORING)
471CSTIC LBLG
Cincinnati District Office (CIN-DO)
11/28/2014
53ED06SHAMPOOS (HAIR PREPARATIONS, NON-COLORING)
471CSTIC LBLG
Cincinnati District Office (CIN-DO)
11/20/2014
53BD99OTHER BATH PREPARATIONS, N.E.C.
471CSTIC LBLG
Cincinnati District Office (CIN-DO)
11/20/2014
53ED06SHAMPOOS (HAIR PREPARATIONS, NON-COLORING)
471CSTIC LBLG
Cincinnati District Office (CIN-DO)
11/12/2014
53EA07TONICS, DRESSINGS, AND OTHER HAIR GROOMING AIDS (HAIR PREPARATIONS, NON-COLORING)
471CSTIC LBLG
Cincinnati District Office (CIN-DO)
11/3/2014
53ED06SHAMPOOS (HAIR PREPARATIONS, NON-COLORING)
471CSTIC LBLG
Cincinnati District Office (CIN-DO)
11/3/2014
53JY01BATH SOAPS AND DETERGENTS (NOT ANTIPERSPIRANT) (PERSONAL CLEANLINESS)
471CSTIC LBLG
Cincinnati District Office (CIN-DO)
10/29/2014
53KY99OTHER SHAVING PREPARATION PRODUCTS, N.E.C.
471CSTIC LBLG
Cincinnati District Office (CIN-DO)
10/29/2014
53ED06SHAMPOOS (HAIR PREPARATIONS, NON-COLORING)
471CSTIC LBLG
Cincinnati District Office (CIN-DO)
10/29/2014
53LY01CLEANSING (COLD CREAMS, CLEANSING LOTIONS, LIQUIDS, PADS) (SKIN CARE PREPARATIONS)
471CSTIC LBLG
Cincinnati District Office (CIN-DO)
9/30/2014
53EY99OTHER HAIR PREPARATIONS, NON-COLORING), N.E.C.
471CSTIC LBLG
Cincinnati District Office (CIN-DO)
1/2/2014
53ED01HAIR CONDITIONERS (HAIR PREPARATIONS, NON-COLORING)
471CSTIC LBLG
475COSMETLBLG
New Orleans District Office (NOL-DO)
1/2/2014
53LG08PASTE MASKS (MUD PACKS) (SKIN CARE PREPARATIONS)
471CSTIC LBLG
474COSMETLBLG
475COSMETLBLG
New Orleans District Office (NOL-DO)
1/2/2014
66VCY99MISCELLANEOUS PATENT MEDICINES, ETC.
118NOT LISTED
472NO ENGLISH
New Orleans District Office (NOL-DO)
9/10/2013
53EC01HAIR CONDITIONERS (HAIR PREPARATIONS, NON-COLORING)
197COSM COLOR
Los Angeles District Office (LOS-DO)
8/30/2013
53ED01HAIR CONDITIONERS (HAIR PREPARATIONS, NON-COLORING)
473LABELING
New Orleans District Office (NOL-DO)
8/16/2013
53LD03FACE,BODY,AND HAND (EXCLUDING SHAVING PREPARATIONS) (SKIN CARE PREPARATIONS)
75UNAPPROVED
Southwest Import District Office (SWI-DO)
8/16/2013
53LD03FACE,BODY,AND HAND (EXCLUDING SHAVING PREPARATIONS) (SKIN CARE PREPARATIONS)
75UNAPPROVED
Southwest Import District Office (SWI-DO)
8/16/2013
53LD03FACE,BODY,AND HAND (EXCLUDING SHAVING PREPARATIONS) (SKIN CARE PREPARATIONS)
75UNAPPROVED
Southwest Import District Office (SWI-DO)
8/16/2013
53LD03FACE,BODY,AND HAND (EXCLUDING SHAVING PREPARATIONS) (SKIN CARE PREPARATIONS)
75UNAPPROVED
Southwest Import District Office (SWI-DO)
8/16/2013
53LD03FACE,BODY,AND HAND (EXCLUDING SHAVING PREPARATIONS) (SKIN CARE PREPARATIONS)
75UNAPPROVED
Southwest Import District Office (SWI-DO)
8/16/2013
53LD03FACE,BODY,AND HAND (EXCLUDING SHAVING PREPARATIONS) (SKIN CARE PREPARATIONS)
75UNAPPROVED
Southwest Import District Office (SWI-DO)
8/16/2013
53LD03FACE,BODY,AND HAND (EXCLUDING SHAVING PREPARATIONS) (SKIN CARE PREPARATIONS)
75UNAPPROVED
Southwest Import District Office (SWI-DO)
7/24/2013
53ED01HAIR CONDITIONERS (HAIR PREPARATIONS, NON-COLORING)
473LABELING
New Orleans District Office (NOL-DO)
7/24/2013
53LD01CLEANSING (COLD CREAMS, CLEANSING LOTIONS, LIQUIDS, PADS) (SKIN CARE PREPARATIONS)
473LABELING
New Orleans District Office (NOL-DO)
2/5/2013
53LD01CLEANSING (COLD CREAMS, CLEANSING LOTIONS, LIQUIDS, PADS) (SKIN CARE PREPARATIONS)
471CSTIC LBLG
Los Angeles District Office (LOS-DO)
2/5/2013
53LD01CLEANSING (COLD CREAMS, CLEANSING LOTIONS, LIQUIDS, PADS) (SKIN CARE PREPARATIONS)
471CSTIC LBLG
Los Angeles District Office (LOS-DO)
10/12/2012
53LD99OTHER SKIN CARE PREPARATIONS, N.E.C.
75UNAPPROVED
New Orleans District Office (NOL-DO)
6/7/2012
53LY01CLEANSING (COLD CREAMS, CLEANSING LOTIONS, LIQUIDS, PADS) (SKIN CARE PREPARATIONS)
471CSTIC LBLG
New Orleans District Office (NOL-DO)
6/7/2012
53LC01CLEANSING (COLD CREAMS, CLEANSING LOTIONS, LIQUIDS, PADS) (SKIN CARE PREPARATIONS)
471CSTIC LBLG
New Orleans District Office (NOL-DO)
6/7/2012
53LC01CLEANSING (COLD CREAMS, CLEANSING LOTIONS, LIQUIDS, PADS) (SKIN CARE PREPARATIONS)
471CSTIC LBLG
New Orleans District Office (NOL-DO)
6/7/2012
53LC01CLEANSING (COLD CREAMS, CLEANSING LOTIONS, LIQUIDS, PADS) (SKIN CARE PREPARATIONS)
471CSTIC LBLG
New Orleans District Office (NOL-DO)
6/7/2012
53LC01CLEANSING (COLD CREAMS, CLEANSING LOTIONS, LIQUIDS, PADS) (SKIN CARE PREPARATIONS)
471CSTIC LBLG
New Orleans District Office (NOL-DO)
6/7/2012
53LC01CLEANSING (COLD CREAMS, CLEANSING LOTIONS, LIQUIDS, PADS) (SKIN CARE PREPARATIONS)
471CSTIC LBLG
New Orleans District Office (NOL-DO)
5/25/2011
53ED01HAIR CONDITIONERS (HAIR PREPARATIONS, NON-COLORING)
471CSTIC LBLG
Los Angeles District Office (LOS-DO)
5/25/2011
53ED01HAIR CONDITIONERS (HAIR PREPARATIONS, NON-COLORING)
471CSTIC LBLG
Los Angeles District Office (LOS-DO)
5/25/2011
53ED06SHAMPOOS (HAIR PREPARATIONS, NON-COLORING)
471CSTIC LBLG
Los Angeles District Office (LOS-DO)

Frequently Asked Questions

What is Shiseido Co., Ltd.'s FDA import refusal history?

Shiseido Co., Ltd. (FEI: 3000379070) has 86 FDA import refusal record(s) in our database, spanning from 5/25/2011 to 11/14/2025.

What is an FEI number?

FEI stands for Firm Establishment Identifier. It's a unique number assigned by the FDA to identify establishments that manufacture, process, pack, or hold food, drugs, medical devices, or other FDA-regulated products. Shiseido Co., Ltd.'s FEI number is 3000379070.

What types of violations has Shiseido Co., Ltd. received?

Shiseido Co., Ltd. has been cited for 17 different violation type(s). Common FDA violations include adulteration (unsafe or unsanitary products), misbranding (incorrect or misleading labels), and regulatory non-compliance.

Where does this information about Shiseido Co., Ltd. come from?

All FDA import refusal data for Shiseido Co., Ltd. is sourced from the official FDA Data Dashboard (datadashboard.fda.gov), a public government database maintained by the U.S. Food and Drug Administration.

Data sourced from the FDA Data Dashboard, a public database maintained by the U.S. Food and Drug Administration.