ImportRefusal LogoImportRefusal

Violation Code: 3864

FDA Violation

Charge Code: NCONTACT

1,663
Total Refusals
610
Affected Firms
12/10/2025
Latest Case
1/16/2015
First Case

Violation Details

Violation Code (ASC ID)
3864
Charge Code
NCONTACT
Description
The article is subject to refusal of admission pursuant to Section 801(a)(3) of the FD&C Act in that it is a dietary supplement that appears to be misbranded within the meaning of Section 403(y) of the FD&C Act in that the dietary supplement label fails to bear a domestic address or phone number through which the responsible person (as described in section 761 of the FD&C Act) may receive a report of a serious adverse event with such dietary supplement.
Legal Section
403(y), 801(a)(3); MISBRANDING

Most Affected Firms

#Firm NameLocationCases
1ONE GroupAshmore, AUSTRALIA70
2PHARMA GREEN S.R.L.Falciano, ITALY69
3FarmGroupBarnaul, RUSSIA58
4Equisalud S.L.U.Huarte, SPAIN42
5Health SupplementsTourlaville, FRANCE29
6UAB "EKV LogistikKovno, LITHUANIA23
7OMEGA NUTRITIONHidalgo Del Parral, MEXICO23
8Eu SupplementsBunnik, NETHERLAND22
9NEW LIFE NATURAL VEGETATION CELLFreeport City, BAHAMAS22
10REMEDI WELLNESS AND SPABurnaby, CANADA20
11PLANTAS MEDICINALES DE MEXICODELEGACION XOCHIMILCO C.P, MEXICO19
12OKONET EUROPE KERESKEDELMI ESDabas, HUNGARY16
13BULK POWDERS USA LIMITED UNIT 1Colchester, UNITED KIN14
14SUN WAH (KEI KEE) MEDICINE COSheung Wan, HONG KONG14
15GPNutrition, Ltd.London, UNITED KIN13
16IMAGE HILLMacgregor, CANADA13
17Wn PharmaceuticalsCoquitlam, CANADA12
18Deciem Inc.Toronto, CANADA11
19K N WellnessKanpur, INDIA11
20Greeniche Natural HealthRichmond Hill, CANADA11

Recent Import Refusals

DateProductFirm
12/10/2025
VITAMIN E (TOCOPHEROL)
54ACY16
12/10/2025
VITAMIN E (TOCOPHEROL)
54ACY16
12/8/2025
VITAMIN, MINERAL, PROTEINS AND UNCONVENTIONAL DIETARY SPECIALITIES FOR HUMANS AND ANIMALS, N.E.C.
54YCL99
12/3/2025
HERBALS & BOTANICALS (NOT TEAS), N.E.C.
54FCY99
12/3/2025
HERBALS & BOTANICALS (NOT TEAS), N.E.C.
54FCY99
12/3/2025
HERBALS & BOTANICALS (NOT TEAS), N.E.C.
54FCY99
10/31/2025
MULTIPLE VITAMINS (MVI-12 VITAMIN COMBO) (VITAMIN)
54ACA90
10/31/2025
MULTIPLE VITAMINS (MVI-12 VITAMIN COMBO) (VITAMIN)
54ACA90
10/22/2025
VITAMIN, MINERAL, PROTEINS AND UNCONVENTIONAL DIETARY SPECIALITIES FOR HUMANS AND ANIMALS, N.E.C.
54YCY99
10/9/2025
VITAMIN, MINERAL, PROTEINS AND UNCONVENTIONAL DIETARY SPECIALITIES FOR HUMANS AND ANIMALS, N.E.C.
54YCE99
10/9/2025
VITAMIN, MINERAL, PROTEINS AND UNCONVENTIONAL DIETARY SPECIALITIES FOR HUMANS AND ANIMALS, N.E.C.
54YCE99
10/9/2025
VITAMIN, MINERAL, PROTEINS AND UNCONVENTIONAL DIETARY SPECIALITIES FOR HUMANS AND ANIMALS, N.E.C.
54YCE99
10/9/2025
VITAMIN, MINERAL, PROTEINS AND UNCONVENTIONAL DIETARY SPECIALITIES FOR HUMANS AND ANIMALS, N.E.C.
54YCE99
9/23/2025
DIETARY CONVENTIONAL FOODS, N.E.C.
41YYT99
9/23/2025
DIETARY CONVENTIONAL FOODS, N.E.C.
41YYY99

Frequently Asked Questions

What is FDA violation code 3864?

3864 is an FDA violation code that indicates: "The article is subject to refusal of admission pursuant to Section 801(a)(3) of the FD&C Act in that it is a dietary supplement that appears to be misbranded within the meaning of Section 403(y) of the FD&C Act in that the dietary supplement label fails to bear a domestic address or phone number through which the responsible person (as described in section 761 of the FD&C Act) may receive a report of a serious adverse event with such dietary supplement.". This violation is based on 403(y), 801(a)(3); MISBRANDING of the Federal Food, Drug, and Cosmetic Act.

How many import refusals have been issued for violation 3864?

According to FDA Import Refusal data, there have been 1663 import refusals issued for violation code 3864, affecting 610 unique firms.

When was the most recent refusal for violation 3864?

The most recent import refusal for violation 3864 was on December 10, 2025.

What products are commonly refused for violation 3864?

Products commonly refused under violation 3864 include: VITAMIN E (TOCOPHEROL), VITAMIN, MINERAL, PROTEINS AND UNCONVENTIONAL DIETARY SPECIALITIES FOR HUMANS AND ANIMALS, N.E.C., HERBALS & BOTANICALS (NOT TEAS), N.E.C.. These products were refused entry because they did not meet FDA requirements.

What is the legal basis for FDA violation code 3864?

Violation code 3864 is based on 403(y), 801(a)(3); MISBRANDING of the Federal Food, Drug, and Cosmetic Act (FD&C Act). This section of the law establishes requirements that imported products must meet to be allowed entry into the United States.

Data sourced from the FDA Data Dashboard, a public database maintained by the U.S. Food and Drug Administration.